You don't need to diagnose it yourself. Call, describe what happened, and we'll tell you what to do next. Smile Center Dentistry reserves same-day capacity specifically for dental emergencies.
Emergencies don't follow a schedule, so our capacity planning doesn't assume they will. We've built our whole daily schedule around the fact that some patients weren't planning to see a dentist today.
We assess severity over the phone first — not every situation needs an immediate trip, and we'll tell you honestly. This saves patients an unnecessary trip when a situation can safely wait until morning.
We hold open slots every single day specifically for urgent walk-ins and emergency calls, not as a rare exception. We plan for emergencies every single day, not just when it's convenient for us.
We keep emergency supplies on hand for avulsed teeth, cracked crowns, and abscess drainage. Our team trains specifically on emergency protocols, not just routine procedures.
You'll hear the likely cost range during phone triage, before you even walk in the door. We think pricing transparency matters most exactly when patients are least prepared to negotiate.
Here's what typically brings Hickory patients through our doors on an urgent basis.
Rinse it gently, keep it moist, and get here fast; we'll assess whether re-implantation is viable. We'll walk you through what to do with the tooth while you're still on the way.
From a hairline crack to a tooth broken at the gumline, we assess the damage and stabilize it same-day. Temporary restoration is often possible the same visit, with a permanent fix scheduled after.
An abscess can spread quickly if untreated — we treat these as priority cases, not routine appointments. We'll tell you clearly if this needs emergency-room-level care instead of a dental visit.
Pain that's sharp, throbbing, or keeps you up at night usually points to something that needs same-day attention, not a wait-and-see approach. Pain management starts the moment you're in the chair.
If the underlying tooth is fine, a lost restoration is usually a quick same-day fix, not a multi-visit ordeal. We schedule the permanent replacement once the emergency is stabilized.
We check for jaw fracture signs alongside any tooth trauma, referring out immediately if something looks beyond a dental scope. We're honest when a case needs an ER or oral surgeon instead of a dental chair.
Call +1-866-227-2801 and describe what happened — a knocked-out tooth is handled differently than a lingering ache.
If it's not urgent enough for today, we'll still get you in fast, usually within a day or two.
Digital X-rays and a hands-on exam pinpoint the problem the moment you arrive.
You leave with pain addressed and a clear plan, not just a temporary patch and no explanation.
"Knocked out my tooth playing basketball and they got me in within the hour. Saved the tooth."
"Swelling in my jaw scared me, but they got me in same-day and it turned out to be treatable without an ER trip."
"Cracked a molar on a popcorn kernel of all things — temporary fix same day, permanent crown a week later."
"Lost a crown right before a work trip. They fit me in and had it replaced before I flew out."
"Called at 7am panicking and they had someone at the desk immediately, not a machine."
Most emergencies are seen the same day if you call before mid-afternoon. We'll always tell you honestly if today isn't possible and what the next best option is.
Don't scrub it. Keep it moist and get to us fast; time affects whether re-implantation works. Every minute counts, so call while you're already on the way if possible.
Yes — especially with facial swelling or fever, it needs same-day treatment and sometimes antibiotics before it spreads. Don't wait to see if it goes away on its own — infection rarely resolves without treatment.
No — pricing is quoted upfront during phone triage, the same transparent approach as any scheduled visit. Transparent pricing applies whether you booked weeks ago or called us in a panic an hour ago.
We triage after-hours calls the same way, just with a slightly different response window depending on severity. After-hours doesn't mean unavailable; it just means a different response path depending on urgency.
For facial trauma, uncontrolled bleeding, or difficulty breathing/swallowing, go to the ER first — otherwise, call us and we'll advise. When in doubt, call us first — we can help you decide quickly which direction to go.
Smile Center Dentistry's emergency line covers Hickory and the surrounding Hickory, NC communities, with same-day capacity reserved daily. Response times stay short because we don't overbook our emergency capacity across too wide an area.
Same-day slots are reserved for exactly this. Call and we'll get you in.
Call +1-866-227-2801